Orders placed on Friday after 14.00, at the weekend, on Monday and Tuesday until 14.00.; will be shipped on Tuesday.

Orders placed on Tuesday after 14.00., Wednesday and Thursday before 14.00; will be shipped on Thursday.

Orders placed on Thursday after 14.00. and Friday before 14.00 will be shipped on Friday.

Normally you can expect your order within 24 hours after shipment.

Your order will be transported and delivered by GLS.

Samples Sets are transported and delivered by PostNL. You do not need to be at home for this; these can go through the letterbox.

We ship to the Netherlands, Belgium, Luxembourg, Denmark, France, Germany, Austria, Portugal, Spain and Italy.

We ship FREE OF CHARGE in the Netherlands on orders over €50. For orders under €50, the shipping costs are €5.

We ship FREE OF CHARGE to Belgium for orders over €75. For orders under € 75, the shipping costs are € 10.

The shipping costs for countries other than the Netherlands and Belgium are calculated at checkout.

All orders are shipped from our warehouse in the Netherlands.

Most orders are usually delivered within 2 to 3 business days. In some cases it may take a little longer, but we ask for patience.

As soon as your order has been shipped, you will receive an e-mail with a track and trace code from GLS or PostNL so that you can monitor the status and location of your order yourself. If you have any concerns about delivery, don't hesitate to contact us. We are ready to help you!

After sending your order you will receive an email from GLS with instructions on how to track your order.

If you wish to make changes, you must do so directly via GLS, as we have no control over the delivery once the order has left our warehouse.

If you are not at home when your order arrives, GLS will leave a message and your package will often be delivered to neighbours.

If this does not work, GLS will inform you about how and where you can pick up your order. Don't wait too long to pick up your order. If the order is not picked up within the period set by GLS, it will be returned to our warehouse. Depending on the circumstances, your purchase (excluding shipping costs) will be refunded.

If you have only ordered a samples set, you do not have to be at home to receive it. The sample set fits through the letterbox.